Privacy Policy

Privacy Policy

Last updated: [DATE]
This explains what personal information Ovie Jewels collects, why, and what
rights you have. We are the data controller for the information described here.
WHO WE ARE
[LEGAL NAME], trading as Ovie Jewels
[ADDRESS], India
Contact: [EMAIL]

1. WHAT WE COLLECT
  * Information you give us: name, delivery and billing address, email, phone
    number, order details.
  * Payment information: handled directly by our payment provider. We receive
    confirmation of payment but never see or store your full card number.
  * Automatic information: IP address, browser, device and pages viewed,
    collected via cookies and similar technologies.
  * Communications: messages you send us by email, chat or social media.

2. WHY WE USE IT
  * To process, pack and deliver your order
  * To calculate and remit import duties and taxes on your behalf
  * To keep you updated on your order
  * To handle returns, refunds and support
  * To prevent fraud and meet legal obligations
  * To send marketing emails, only if you opted in
  * To improve the site

3. LEGAL BASIS (UK / EU CUSTOMERS)
We process your data to perform our contract with you (fulfilling orders), to
meet legal obligations (tax, customs and export records), for legitimate
interests (fraud prevention, improving our service), and with your consent
(marketing and non-essential cookies).

4. WHO WE SHARE IT WITH
  * Shipping carriers and customs authorities, so your parcel can be delivered
    and cleared. Because we ship internationally under DDP terms, your name and
    address appear on customs documentation — this is unavoidable and legally
    required.
  * Our payment processor
  * Our e-commerce platform and email service provider
  * Professional advisers and authorities where legally required
We do not sell your personal information.

5. INTERNATIONAL TRANSFERS
We operate from India, so your information is transferred to and processed in
India. Where required, we apply appropriate safeguards for transfers out of the
UK and EU.

6. HOW LONG WE KEEP IT
Order, tax, customs and export records are retained for eight years, as Indian
law requires. Marketing contacts are kept until you unsubscribe.

7. YOUR RIGHTS
Depending on where you live, you may have the right to access, correct, delete
or export your data, to object to processing, and to withdraw consent. UK and EU
customers may also complain to their local data protection authority.
California residents have rights under the CCPA, including the right to know and
to delete. To exercise any of these, write to [EMAIL].

8. MARKETING
Unsubscribe any time using the link in any marketing email, or by contacting us.
We'll still send emails about orders you've placed.

9. COOKIES
We use cookies necessary for the site to work and — with your consent — cookies
for analytics and advertising. Manage preferences through our cookie banner or
your browser settings.

10. CHILDREN
Our site isn't intended for anyone under 16, and we don't knowingly collect
their information.

11. CHANGES
Any changes will be posted here with an updated date.